Privacy Policy
Privacy Policy for Arapesk.com
Last Updated: [Date]
Welcome to Arapesk.com (“we,” “our,” “us”). We operate a multivendor online marketplace that connects buyers (“Customers”) with independent sellers (“Vendors”). Your privacy is critically important to us.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.Arapesk.com and use our services. Please read this policy carefully. If you do not agree with the terms, please do not access the site.
1. Information We Collect
We collect several types of information from and about users of our Services:
A. Information You Provide Directly:
- Personal Identification Information: Name, email address, phone number, shipping/billing address, and profile picture when you register as a Customer or Vendor.
- Vendor-Specific Information: Business name, tax identification number, bank account or payment processing details (handled by our secure payment gateways), and product listings.
- Financial Information: For transactions, we collect payment information through our third-party payment processors (e.g., Stripe, PayPal). We do not store your full credit card details on our servers.
- Communications: Records of your correspondence with us, with other users (e.g., messages to Vendors), and user-generated content like reviews and ratings.
B. Information Collected Automatically:
- Log and Usage Data: IP address, browser type, operating system, pages you viewed, time spent on pages, and other diagnostic data.
- Device Information: Information about the device you use to access our site, including hardware model, unique device identifiers, and mobile network information.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track activity on our Service, hold certain information, and enhance your user experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
C. Information from Third Parties:
- We may receive information about you from third parties, such as social media platforms (if you connect your account) and payment processors.
- Vendors may receive personal information about Customers (like shipping address) to fulfill orders, which is governed by this policy and our Terms of Service.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Maintain our Service: To create and manage your account, process transactions, facilitate communication between Customers and Vendors, and fulfill your orders.
- To Improve Our Service: To analyze how our Services are used, troubleshoot problems, and develop new features and functionality.
- To Communicate With You: To send you administrative information (order confirmations, policy changes), respond to your inquiries, and send marketing and promotional messages (you can opt-out at any time).
- For Security and Fraud Prevention: To monitor and verify accounts and activity, combat spam, and protect the security and integrity of our Service.
- To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.
3. How We Share Your Information
We may share your information in the following situations:
- With Vendors: To facilitate transactions, we share a Customer’s name, shipping address, and contact number with the Vendor from whom they are purchasing. Vendors are independent data controllers for this information and are obligated to handle it in accordance with this policy and applicable law.
- With Service Providers: We employ third-party companies and individuals to facilitate our Service (e.g., payment processing, shipping, data analysis, email delivery). These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- For Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred.
- With Your Consent: We may disclose your personal information for any other purpose with your consent.
- For Legal Reasons: To comply with a legal obligation, protect and defend our rights or property, prevent or investigate possible wrongdoing in connection with the Service, or protect the personal safety of users of the Service or the public.
4. Data Retention
We will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy, to comply with our legal obligations, resolve disputes, and enforce our agreements.
5. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- The right to access – You can request copies of your personal data.
- The right to rectification – You can request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure – You can request that we erase your personal data, under certain conditions.
- The right to restrict processing – You can request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing – You can object to our processing of your personal data, under certain conditions.
- The right to data portability – You can request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the contact information below.
6. Cookies
We use cookies to improve your experience on our site. You can choose to disable cookies through your individual browser options. However, if you turn off cookies, some parts of our Service may not function properly.
7. Children’s Privacy
Our Service is not intended for individuals under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Information, please contact us.
8. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.
9. International Transfers
Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: contactus@Arapesk.com
Address: Tamima sp. zo. o. sp. k, Ul. Zapustna 42a, 02-483, Warsaw, Poland